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Frequently Asked Questions
>>
The following questions and answers represent the most common enquiries
regarding personal cash advances with Cash Australia (INT) Pty Ltd. The answers
provided are intended as a general guide only and are not to be interpreted in
any other way.
What is a Personal Cash Advance?
How much can I be advanced?
How will I receive the advance?
How quickly will I receive my Personal Cash Advance?
How do I re-pay the Personal Cash e-Advance?
How are my re-payments calculated?
What fees apply?
What else will happen if I miss a re-payment?
Can a scheduled re-payment be deferred or delayed?
What will happen if a payment is not made and an
arrangement is not put in place!
Cash Australia provides small loan advances on your income over a short
term. The repayments are spread over four weeks.
The amount that can be advanced to you will be determined by your income,
credit worthiness and your capacity to repay within the four weeks repayment
period.
Cash Australia will deposit the Personal Cash Advance directly to the bank
account that you nominated as receiving your income, using the account
information provided by you in your application.
Once your application has been approved and you have signified your
acceptance by return e-mail and faxed your completed Direct Debit Request
form (if required) to Cash Australia, the Personal Cash Advance will be
deposited to your account usually within a few hours during business hours or
on the next business day.
When you accept the Loan proposal Document, you are required to fax a
completed, signed and dated Direct Debit Request form to Cash Australia, this
gives Cash Australia the authority to debit your bank account on the dates
agreed for the amounts agreed in the contract.
Once your Personal Cash Advance has been calculated, Cash Australia will
add the service fee and other fees and charges as set out below to determine
your total debt. This total debt will be divided by your pay period (weekly =
4, fortnightly = 2) to arrive at the total for each re-payment.
The following Fees and Charges will apply to each Personal Cash Advance as
noted below.
Service Fee: Calculated at 25 cents for each dollar advanced
Establishment Fee: $15.00 for each Personal Cash Advance
Joining Fee: $20.00 annually.
Deferment Fee: $15.00 for each seven days deferred. (maximum of one
deferment permitted for any Personal Cash Advance)
Returned Fee: $25.00 in bank charges and administrative expenses for
each payment returned or dishonoured by your financial institution.
Collection & Recovery: All collection and recovery costs will be borne by
the customer.
Under the terms of the agreement you will become liable to repay the entire
Personal Cash Advance, all the fees and charges due plus all penalties which
are applicable, immediately. We encourage you to
contact Cash Australia immediately to make alternative arrangements for
re-payment. Cash Australia shall at their sole discretion attempt to collect by
direct debit unpaid payments and charges after the agreed due date until all
payments are made.
Under most circumstances a scheduled re-payment can be deferred or delayed
if the
request is received by Cash Australia at least two (2) working days
before the expected payment and Cash Australia replies with the varied
re-payment schedule at least one (1) day before the expected re-payment. Note!
Not all requests for deferment or delay of a scheduled repayment will be
accepted.
Ensure to include your name, logon ID and contract number and the due date of
the payment that you are requesting to be deferred.
If you default on the repayment of the Personal Cash Advance then your
account will be forwarded to our Debt Collection Agency for recovery, this may
result in legal action being instigated.
It is the policy of Cash Australia to list any defaulting accounts with a
Credit Reporting Agency. This listing will remain on your file for a period of
5 years and may affect any future credit application with any other form of
credit provider.
You will be responsible for the payment of any additional costs and fees
incurred as a result of this action.
If you have any other questions please do not hesitate to
ask here
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Copyright © 2008 Cash Australia (Int) Pty Ltd ABN 57 008
191 599
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